sureGUARD Video Response Centre Solution

Complied with British Standard 8418, TeleEye sureGUARD Video Response Centre Solution offers an end-to-end alarm management solution with up to 200 TeleEye video recording servers and network cameras. It is suitable for central monitoring station and a diverse range of high security, multiple-site industries that require centralized security management.

Category:

TeleEye sureGUARD consists of 5 functional modules fitted with its RX video recording servers, NX network cameras and MX Video Cameras.

Central Data Server (Microsoft SQL Server)

It stores comprehensive client information, accounts, user’s settings and event logs.

Information Server

It acts as a communication platform for all sureGUARD modules.

Video Server

It is the connection gateway between sureGUARD, RX video recording servers and NX network cameras / MX Video Cameras. It performs sureGUARD recording and supports 8 concurrent connections from video recording servers and network cameras via Internet.

Playback Server:

It locates and streams the selected video footage to Video Server.

Video Viewer

is an interactive interface for operators to configure sureGUARD and conduct video monitoring according to access rights.


Product Highlight

BS 8418 Compliance

Security standard BS 8418Features conforming to BS 8418 standard includes tamper detection on alarm inputs of RX, NX and MX Series, power failure detection, data retention, arming / disarming entry/exit zone configuration… It has faster and upper level response from the Police and achieves best practice of CCTV system design and installation.

Robust & Reliable for 24×7 Operations

Designed for multi-user, multi-site environment, individual operator authorities can be set by the administrator. It ensures operators can monitor the clients’ premises for 24 hours even on a shift basis.

Sophisticated Event Managements

The operator will be alerted once there are events triggered by external alarm sensor, video motion, power interruption and tamper. Pre- and post-alarm images are received for speed visual alarm verification. Operators can carry out off-site arm/disarm or other necessary actions which are saved in a centralized logging system and traceable whenever required.

Modular & Highly Scalable Design

sureGUARD consists of 5 functional modules. The architecture is expandable for monitoring up to 200 sites and employed on different PCs, depending on the designed capacity of the sureGUARD system.

End-to-end CCTV Monitoring Solutions

TeleEye provides an end-to-end, BS 8418 compliant CCTV monitoring solution comprising of RX video recording server, NX network camera / MX Video Cameras and sureGUARD. It reduces false alarms from CCTV monitoring systems and saves your time and money wasted on unnecessary call outs.

Site MAP (CMS3-SM) – View your sites around the globe at a glance

With CMS3-SM module, users’ installed sites will be shown on a world map. Users can manage their numerous sites, position cameras and verify alarms around the world with just a few clicks on the map. This is especially suitable for users that need to manage a lot of sites at the same time.

Features

Central Data Server (Microsoft SQL Server)

  • Centralized client account
    • Site map, camera setting & alarm plan for ease of operation
    • Storage of clients details
  • Centralized events logging system
    • Audit trail
  • Centralized operator account
    • Matrix features for group and managing cameras and sites

Video Server

  • Flexible connections to TeleEye video recording servers and network cameras via Internet, PSTN…
  • Video broadcast to multiple viewers across network
  • Connection up to 8 TeleEye video recording servers and network cameras
  • Video & audio recording
  • Automatic alarm dial back & stand by
  • Alarm recording log & back up
  • Data retention
  • Connection authentication

Video Viewer

  • Fast image update up to 100/120fps on LAN
  • Excellent image resolution up to D1
  • Electronic patrol sequence setting
  • Remote public addressing
  • Event handling
  • Site directory for easy connection
  • Alarm recording log & video backup
  • Standalone player for video backup & playback (optional)
  • Passwords for multiple user authorization
  • Tamper / power failure detection
  • Arm / disarm setting
  • Entry / exit zone configuration

Site Map (CMS3-SM)

  • Freely allocates and view cameras on site map
  • Perform PTZ operations to camera locations
  • Event alert on map upon alarm occurrence
  • Clear alarm
  • Switch site map
  • Control audio operations

sureGUARD can be partnered with different TeleEye DVRs and network cameras.

Model RX Series NX Series CX Series MX Series
CMD-030, CMD-100 & CMD-200

System Requirements

  • CPU: Intel Core i3 processor
  • RAM: 2GB or above
  • HDD: 10GB of free disk space or above
  • Display: Direct 3D, Nvidia GeForce GT 220/ATI Radeon HD5450 or above
  • OS: MS Windows XP/Vista/7 or MS Windows 2008 R2 (64-bit edition)